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APRIL 15
Sunday

  • 3:00 PM
    9:00 PM
    Arrival Transportation Shuttle Service

APRIL 16
Monday

  • 9:00 AM
    1:00 PM
    Arrival Transportation Shuttle Service
  • 12:30 PM
    Registration
  • 1:30 PM
    Welcome

    Introduction from Jennifer DiPasquale, Co-Founder of the Women in Retail Leadership Circle

    • Jennifer DiPasquale
      Co-Founder
      Women in Retail Leadership Circle
  • 1:45 PM
    Platinum Keynote Partner Presentation
  • 2:00 PM
    Grand Opening Keynote
    • Paula Bennett
      CEO
      J.Jill
  • 2:45 PM
    Partner Presentation
  • 2:55 PM
    Customer Acquisition vs. Customer Retention

    Which should get the most of your budget?

     

    The average cost of acquiring a new customer is seven times more than retaining an existing customer. While it’s cheaper to retain existing customers, if you don’t attract new customers you won’t grow your business — and have customers to retain!

     

    So, what should you do? Where should you focus your efforts, both in terms of time and money?

     

    Take a deep breath, we’re here to help!

     

    Join two e-commerce dynamos, Amy Madonia and Sapna Shah Parikh, as they tackle the issue and shed some light on this age-old marketing dilemma. In this interactive panel, you’ll come away with a better understanding of both sides of the customer acquisition vs. retention equation, the opportunities they offer, and where you need to focus your attention and resources.

     

    And bring your cell phones, because when we say interactive, we mean interactive!

    • Amy Madonia
      E-Commerce and Digital Marketing Expert
  • 3:40 PM
    Networking Break
  • 3:55 PM
    Game Changers Panel

    Learn from industry disrupters in this fast-paced, interactive session. The startups and entrepreneurs featured represent the cutting edge of technology, and their solutions and services could have a profound impact on the future of retail — both in-store and digital. See how your business could be transformed to better meet the needs of today’s tech- and digital-savvy consumers.

    • Devon Safran
      VP of Business Development and Strategic Partnerships
      FINDMINE
    • Tanjila Islam
      CEO/Founder
      TigerTrade
  • 4:35 PM
    Partner Presentation
  • 4:45 PM
    Panel: Leading in a Time of Crisis
  • 5:30 PM
    Partner Presentation
  • 5:40 PM
    Fireside Chat with Katia Beauchamp, CEO and Co-Founder, Birchbox

    Pull up a chair and listen in as we get to know Katia Beauchamp, co-founder and CEO of Birchbox, the beauty e-commerce site and subscription box service she launched with fellow Harvard Business School grad Hayley Barna in 2010. Their big idea of a new way to shop for beauty products has been nothing short of phenomenal. Birchbox now has more than 1 million subscribers in six countries!

    Who knows where the conversation may lead, but here are some potential landing spots:

    • her background in commercial real estate;
    • growing up in El Paso, Texas;
    • her favorite Birchbox discovery;
    • work-life balance (she’s the mother of twin boys!);
    • the best business advice she’s ever received;
    • the best business advice she’s ever given;
    • her beauty regime;
    • what fuels her fire; and
    • your burning questions!

     

    I can’t wait for what’s sure to be a fabulous and fascinating conversation!

    • Katia Beauchamp
      Co-Founder and CEO
      Birchbox
  • 6:30 PM
    Cocktail Reception

APRIL 17
Tuesday

  • 6:30 AM
    Sunrise Yoga
  • 8:00 AM
    Breakfast & Morning Mingle

    Join us on the Ballroom Patio for the most important meal of the day! Enjoy a delicious breakfast on us while you get more quality time with other attendees and our VIP sponsors. Want to learn how they can help your business succeed? Grab a coffee and look for the sponsor logos that most interest you. Exchange ideas … exchange business cards … you get the idea!

  • 9:00 AM
    Welcome to the Summit, Day 2
    • Jennifer DiPasquale
      Co-Founder
      Women in Retail Leadership Circle
  • 9:15 AM
    Partner Presentation
  • 9:25 AM
    Keynote Speaker
  • 10:30 AM
    Meet & Greet

    Stroll outside to the Great Lawn and take in the ocean view. Feel the gentle sea breeze against your skin and breathe deeply. Ah…!

     

    Okay, enough of that!

     

    Now, turn around and start making new connections and renewing old friendships with Speed Dating Summit Style! What sets The Women in Leadership Summit apart is extraordinary networking. We want you to leave the Summit with a whole new set of friends and a year-long support system. What’s more, it’s fun!

     

    Take advantage of every minute and bring a boatload of business cards with you!

  • 11:15 AM
    Break
  • 11:30 AM
    Partner Presentation
  • 11:40 AM
    Testing New Technologies

    How to Stay on Course and Innovate at the Same Time

     

    We’re all dancing as fast as we can! Yet, we know we have to stay ahead of the curve and constantly keep up with the latest retail technologies while still focusing on current tasks.

     

    How do you fit testing new software and platforms into your already packed work day?

     

    This highly-qualified panel will address just that. With real life examples they will discuss how to keep up with innovation and the importance of testing new technologies. Who should be involved? Who should decide whether a technology is worth testing? Implementing?

     

    The panelists will talk about what they are doing at their companies around innovation and retail tech as well as how they are managing their time, celebrating their successes and recovering from their failures.

    • Kristen D’Arcy
      Head of Performance Digital Marketing
      American Eagles Outfitters Inc.
  • 12:25 PM
    Partner Presentation
  • 12:35 PM
    Luncheon

    When Sucharita Kodali, Vice Presdient, Principal Analyst at Forrester Research talks, retailers listen!

     

    We are delighted that she will be at this year’s Summit to share with us the most recent e-commerce and retail data from Forrester Research.

     

    An expert on e-commerce, omnichannel retail, consumer behavior, and trends in the online shopping space, no one is better qualified than Sucharita to analyze and understand the retail industry. What’s more, prior to Forrester, she was the director of marketing at Saks Fifth Avenue where she managed the customer acquisition, retention, and market research efforts for the $2 billion luxury retailer’s online channel. Prior to Saks, she held management positions at Toys R Us and the Walt Disney Company.

     

    Food for thought indeed!

    • Sucharita Mulpuru
      Vice President, Principal Analyst
      Forrester Research
  • 1:45 PM
    Success Circles

    Find your topic … find your table … and circle up in an intimate group with your peers and a mentor to lead the discussion. All our circle mentors are industry leaders with sage advice for your career and personal development!

    Topics include:

    • Staying Motivated and Fighting Burnout
    • Getting on a Corporate Board
    • Keeping Up with Innovations
    • Team Building Strategies
    • Life Hacks from the Masters
    • Overcoming a Challenging Year
    • Managing Your Peers
    • Building Your Personal Brand
    • Jasmine Bellamy
      Head of Product Strategy
      Gap Factory
    • Katherine Bahamonde Monasebian
      Head of Marketing
      ALEX AND ANI
  • 2:30 PM
    Break
  • 2:45 PM
    Panel: Leadership Lessons
  • 3:30 PM
    Partner Presentation
  • 3:40 PM
    Featured Keynote Fireside Chat
  • 4:15 PM
    Partner Presentation
  • 4:25 PM
    Leadership Panel

    Freewheeling, Frank, Funny and Fabulous!

     

    The Leadership Panel is back!

     

    The leadership panel is always one of the most popular sessions at the Summit. Get ready to meet – and really get to know – three extraordinary women in retail who are at the top of their game: Claudia Cividino, CEO, Bally Americas; Fran Horowitz, CEO Abercrombie & Fitch; and Emilie Arel, CEO, FULLBEAUTY Brands. And moderating is the always fabulous, Lisa Gavales, Board Director, Bluestem Brands and True Religion Jeans.

     

    Who knows where this no-holds-barred, freewheeling conversation will take you? Along the way, you will hear about the leadership strategies that have made them so successful through the years. They’ll share secrets to building a great team and how to create a shared vision for your team, enter into a frank discussion on leading and managing in a difficult environment, and, for sure, have some funny tales to tell about their personal journeys to success!

     

    This is always an inspirational, enlightening, and energizing session with conversation that is sure to spill over into the cocktail reception and beyond.

    • Claudia Cividino
      CEO, Americas
      Bally
    • Fran Horowitz
      CEO
      Abercrombie & Fitch Co.
    • Lisa Gavales
      Board Director
      Bluestem Brands, True Religion Brand Jeans
  • 5:30 PM
    Cocktail Reception & Awards Celebration

APRIL 18
Wednesday

  • 6:30 AM
    Soul Cycle | Bicycle Outing
  • 8:00 AM
    Breakfast & Morning Mingle

    Join us on the Ballroom Patio for the most important meal of the day! Enjoy a delicious breakfast on us while you get more quality time with other attendees and our VIP sponsors. Want to learn how they can help your business succeed? Grab a coffee and look for the sponsor logos that most interest you. Exchange ideas … exchange business cards … you get the idea!

  • 9:00 AM
    Welcome, Day 3
  • 9:15 AM
    Partner Presentation
  • 9:25 AM
    Opening Keynote
    • Kara Goldin
      Founder and CEO
      hint inc.
  • 10:10 AM
    Partner Presentation
  • 10:20 AM
    White Space Panel
  • 11:00 AM
    Break
  • 11:15 AM
    Game Changers Panel

    Learn from industry disrupters in this fast-paced, interactive session. The startups and entrepreneurs featured represent the cutting edge of technology, and their solutions and services could have a profound impact on the future of retail — both in-store and digital. See how your business could be transformed to better meet the needs of today’s tech- and digital-savvy consumers.

    • Liem Le
      Founder and CEO
      Little Lion
    • Melissa Wong
      CEO & Co Founder
      Retail Zipline
  • 11:55 AM
    WIR Think Tank

    Take a deep dive into a thorny issue in the safety of a small group strategy workshop.  Following opening remarks by an industry expert, gather around the table with other attendees to discuss ideas and possible solutions for the specific business topic that is most critical for you:

    • Experiential Marketing in Store
    • Customer Loyalty Across All Channels
    • Branding Best Practices
    • Data Optimization and Getting Personalization Right
    • Best Practices around Omnichannel Fulfillment
    • Sell Cross-Border
    • Influencers 2.0
    • Andrea Syverson
      Founder and President
      IER Partners
    • Katie Hansen
      Senior Manager of Retention Marketing
      Tommy John
    • Sheryl Clark
      President and Chief Merchandising Officer
      Boston Proper
  • 12:40 PM
    Partner Presentation
  • 12:50 PM
    Luncheon & Closing Keynote
  • 2:00 PM
    Close of Conference | Champagne Toast!