Manhattan is a global technology leader in supply chain and omnichannel commerce. Our cloud-native platform connects brands with customers through enterprise-grade Point of Sale, Order Management, Store Inventory & Fulfillment, and Customer Engagement solutions that deliver seamless, profitable omnichannel experiences. From endless aisle selling to agentic AI post-purchase care, Manhattan powers modern retail journeys that turn stores into destinations, orders into experiences, and transactions into loyalty.

What core products, services, or solutions do you offer?: AI-powered, cloud-native platform that unifies POS, OMS, fulfillment and service so retailers boost conversion, protect margins, and serve anywhere.
Who are some of your key customers or clients (up to 3-5)?: Thirty-seven of the top 50 U.S. retailers use Manhattan to enable global commerce with POS or order management.
What business problems or pain points does your solution address?: Manhattan solves disconnected experiences and limited insight by unifying data and AI on one platform to better connect with customers and grow loyalty.
What trends do you see shaping the future of retail?: AI-powered personalization, unified commerce, data-driven fulfillment, and modern POS that connects every touchpoint in a seamless customer journey.
What return on investment (ROI) or outcomes have your customers achieved using your solution?: Pacsun cut checkout times by 30 percent with Manhattan Active POS while smoothly handling 215,000-plus Black Friday transactions with no performance issues.